We regard our customer's privacy as one of our most important values.
We want you to know how we protect customer information and what choices you have about its use.
We believe Futons R Us NY, inc. Privacy Policy should give you confidence whenever you shop at www.futonsrusny.com
PRIVACY OF INFORMATION.
We do not sell or rent your personal information to others. Our computer system protects
personal information using advanced firewall technology. Security
Security is our number one priority. We use the information we collect about you to process orders
and to provide a more personalized shopping experience. This information will never be used
for any other purpose. Futons R Us NY, inc. does not sell, trade, or rent your personal
information to others. All on-line transactions are sent through our secure server and
encrypted with 128-bit technology. Once the information is received through the internet,
trusted authorized employees will process your payment, and make sure that your information is
handled with the highest level of security. To get top protection of your credit card fraud ,We will
contact buyer within 3 buisiness days to get first 4,and last 4 digits of the credit card number,
because these digits are getting blocked automatically.
Credit Card Transactions:
SAFE SHOPPING GUARANTEE
Futons R Us NY, inc.(www.futonsrusny.com) offers security by using secure server software encrypts
the credit card information you input before it is forwarded to us, preventing others from accessing
your private information during the process. Your credit card won't be charged until order is shipped.
We guarantee that every online transaction you make will be 100% safe. This means you pay
nothing if unauthorized charges are made to your card as a result of shopping at our online store.
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges.
If your bank does hold you liable for any of this $50.00, we will cover the entire
liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your
credit card resulted through no fault of your own from purchases made while using the secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance
with its reporting rules and procedures."
PAYMENT OPTIONS: Futons R Us NY, inc. (www.futonsrusny.com) accepts the following Payment Methods:
o Visa
o MasterCard
o Discover
o American Express
o Prepaid Company Check, Cashier Check or Money Order
(Note: All Prepaid Orders will take 7-10 days to process due to all checks must cleared, including
Cashier's Check due to the existence of fraudulent checks.)
o No Fax, and C.O.D. orders please.
PLEASE NOTE: Futons R Us NY, inc. does not ship internationally.
IMPORTANT: UNCONFIRMED ORDERS
Often, we have to contact a customer in order to resolve a problem with verification of credit card
information, or clarify some other billing or address issue. Please be advised that while we will always
do our utmost to reach you by phone & e-mail, we simply cannot maintain orders in an unconfirmed
state indefinitely.
FRAUD PROTECTION DEPARTMENT
Some orders are subject to Futons R Us NY, inc. verification procedure which means that, for your
protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner
or that the order and ship-to information is legitimate. This process rarely delays an order, and generally
requires either a simple call-back (which can be done after business hours) or a fax.
If your order requires verification, we will advise you by phone or e-mail. This is why it's important that you
leave both day and home phone numbers when ordering and that you keep your information current.
It is also important that you understand what we mean by "bill to" information.
The "bill to" address is the address to which your bank mails your monthly credit card statement.
The "bill to" address which you give us must agree with the address that the bank (issuing your credit card) has on file.
Please be sure you provide the correct information, even if the items are to be shipped to a different location.
We regret that this is necessary, but it is designed to protect the card owner as well as the retailer.
Please note: the following regarding our online storefront: We sell only brand new, factory-fresh
merchandise We reserve the right to limit quantities We are not responsible for typographical errors,
all pictures are for illustrative purposes only. Please note:our prices only for internet buyers,
RETAIL PRICES apply in our store front.
Futons R Us NY, inc.
1415 West 8 St.
Brooklyn, NY 11204-6408,
United States
e-mail: futonsrus@hotmail.com Company phone: 1(718)-621-6417 or 1(212)-433-0701
Customer Service
contact us 1(212) 433~0701 1(718) 621~6417
futonsrus@ hotmail.com
